Shipping & Returns
Shipping
Every PickleBlack paddle is made to order. Orders ship within 3–5 business days, then usually arrive 2–5 business days after that. You'll get a tracking number by email as soon as your order ships.
- Flat rate: $6.95
- Free shipping on orders over $100
- We currently ship within the U.S. only.
Please double-check your shipping address at checkout. If you spot a mistake, email us at info@pickleblack.com within 24 hours and we'll fix it before your order ships.
Returns
We accept returns for defects only. If your paddle arrives damaged or has a manufacturing defect, let us know within 15 days of delivery and we'll make it right.
To start a return:
- Email info@pickleblack.com with your order number and a photo of the issue.
- We'll reply within 2 business days with next steps.
- Once we confirm the defect, we'll send a replacement. If a replacement isn't available, we'll refund your original payment method.
We can't accept returns for change of mind, normal wear from play, or damage from misuse. Custom paddles are final sale except for defects.
Questions?
Email info@pickleblack.com or DM us on Instagram at @ThePickleBlack.